Política de reembolso
NO ACEPTAMOS DEVOLUCIONES
¿PORQUE NO ACEPTAMOS DEVOLUCIONES?
Debido a la seguridad, una vez un portabebe es probado (aun por 1 minuto), no podemos venderlo como nuevo. No tenemos forma de verificar si el portabebe esta en condiciones "como nuevo", o si ha sido dañado o expuesto a caspa de mascota, cabello de mascota o alguna fragancia.
Por ende, las familias no quieren arriesgarse a comprar un producto probado por otras personas, porque puede causar una reaccion potencialmente peligroso para su familia y bebe.
DAÑOS Y CUALQUIER SITUACION
Favor de inspeccionar su portabebe/ articulo tan pronto lo recibas y comunicarse con nosotros si hay alguna situacion para que podamos corregir el asunto.
CANCELACIÓN DE ORDENES
Productos de preorden no pueden ser cancelados. El título del producto indica si es una preorden, el banner de la tienda indica cuando las preordenes cierran mensualmente.
Productos en almacén pueden ser cancelados antes de ser procesados. La cancelación conlleva un cargo de $15.
No Returns
Why don't we accept returns of baby carriers that have been tried on?
Due to safety issues, once a carrier tried on (even for a minute) we are unable to sell it again as new. We are unable to verify if the carrier is in "like new" condition, or if it has been damaged or exposed to any pet dander/hair, or fragrances.
Furthermore, people don’t want to buy a new carrier that has been tried on by someone else - even for a minute- because it may have a scent, pet hair, people hair, spit up, etc.
Due to safety issues, once a carrier tried on (even for a minute) we are unable to sell it again as new. We are unable to verify if the carrier is in "like new" condition, or if it has been damaged or exposed to any pet dander/hair, or fragrances.
Furthermore, people don’t want to buy a new carrier that has been tried on by someone else - even for a minute- because it may have a scent, pet hair, people hair, spit up, etc.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
CANCELATIONS
Preorder items can not be canceled. The item title will indicate if it is a preorder item. The store banner notifies when the monthly preorder closes.
In-Stock items can be canceled before they are processed. A $15 cancelation fee will be deducted from your refund.